Summary 

How much more could you achieve if everyone were pulling in the same direction? Find out how to manage an effective team of well trained, motivated staff, including the importance of ongoing appraisal and dealing with staff issues.

Content

• Team dynamics
• Appraising and motivating staff
• On-the-job training
• Dealing with difficulties before they become insurmountable problems

Supporting Materials: The One Minute Manager by Ken Blanchard and Spencer Johnson and Fish! By Stephen Lundin, Harry Paul and John Christensen