Booking a course
Before booking a course online, you need to know how to search for a course. If you're unsure of how to search our website to find a course, click here to read our our "Searching for a Course Online" guide, for some helpful advice.
1) If you haven't already done so, you will first need to login to the SWATUK website. You will not be able to make course bookings without logging in first. Click here to login or click here for assistance with logging in.
2) Once you've found the course you'd like to book, and have clicked on the course title, you should see a course outline for the course, as well as a "Scheduled Dates" table, listing the dates and venues in which the course is running, similar to the screen shot below:
3) Once you’ve decided on the venue in which you’d like to attend the course, look to the far right of the table, under the column headed “Book”, and select a payment method. (Note: If you're a SWATUK Member Firm, or have a season ticket or Training Subscription, the website should automtically recognise this, and give you the option to use your season ticket/Training Subscription against this course).
If the drop-down-box under the heading "Book" reads "Select a Delegate", this means you're the designated "Company Course Administrator", and you have the rights to make course bookings for anyone within your firm. You will first need to select the staff member you'd like to book onto this course, and then select your payment method. You can of course allow others in your firm to make bookings for themselves, or, if you wish, make someone else the "Company Course Administrator" (i.e. allowing them to make online bookings for all staff too) by following our "Allowing Your Staff to Book Online" guidance.
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If, under the column headed "Book", you're presented with...
"Contact your company course administrator to book this course"
...you don't yet have online booking rights. See our guidance notes "Why Can't I Book Courses/Order Products" for details of how you can amend this. Alternatively, you can call our courses department on 01752 725702 to book your course, or change your online booking rights.
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4) Once you've selected the staff member you'd like to book onto this course (if you're the "Company Course Administrator") and have selected the payment method, click 
5) You'll then enter the "Checkout page", where you'll be able to see the contents of your basket. You now have 4 options:
Return to shopping - By clicking on this button, you can carry on browsing the site and/or order more courses/products. You will not lose the contents of your basket while you do this, i.e. you won't have to repeat the above process, unless you want to book another course.
If you book another course/order a product, you'll automatically return to the "Checkout" page. However, if you've been browsing and want to return to the "Checkout" page, simply click the "View Basket" 
icon at the top right of the website.
Proceed to Checkout - By clicking this button, you'll proceed to the checkout screen, at which pioint you can confirm your order(s) and pay.
Update Basket - You will only need to click this button, if you change the quantities of any of the products/courses in your basket. For instance, if you look under the "Qty" column, you'll notice that you can amend the quantites shown. You may want to do this if you've orderd a Practice Assurance Manual, but where the quantity reads"1" you might actually want to order 3, so you'd type "3" in this box.
By clicking the "Update Basket" button, the price you'll need to pay and VAT will be updated accordingly.
Empty Basket - If you change your mind, and decide that actually, you don't want to buy anything that's displayed on the "Checkout" screen, click the "Empty Basket" button to remove all items from your basket.
Note - if you click the "Back" button or "Return to Shopping" button your basket will not empty, and will remain as it is. Therefore, next time you come to order something online, any items that were in your basket will still be showing. You will need to click "Empty basket" if you wish to remove them completely.
6) Once you're happy with the contents of your basket, click 
and you'll arrive at a screen on which you can confirm your order. Scroll down the page to the payment options. If paying by credit card, fill in your "Credit Card Details" and "Card Holder Details" under the "Pay Using Our Secure Payment Gateway" section.
7) Click 
to place your order
8) You should then arrive at a screen that reads "Thank you. Your order has been processed successfully".
Other useful features
Now you know how to book courses online, you may also be interested to read:
Allowing your staff to book online
Viewing your course bookings
Viewing course bookings for everyone in your firm
Additional Support
Should you have any queries regarding searching for/booking a course online, please call our courses department on 01752 725702 who will be happy to help.
Booking a course
Before booking a course online, you need to know how to search for a course. If you're unsure of how to search our website to find a course, click here to read our our "Searching for a Course Online" guide, for some helpful advice.
1) If you haven't already done so, you will first need to login to the SWATUK website. You will not be able to make course bookings without logging in first. Click here to login or click here for assistance with logging in.
2) Once you've found the course you'd like to book, and have clicked on the course title, you should see a course outline for the course, as well as a "Scheduled Dates" table, listing the dates and venues in which the course is running, similar to the screen shot below:
3) Once you’ve decided on the venue in which you’d like to attend the course, look to the far right of the table, under the column headed “Book”, and select a payment method. (Note: If you're a SWATUK Member Firm, or have a season ticket or Training Subscription, the website should automtically recognise this, and give you the option to use your season ticket/Training Subscription against this course).
If the drop-down-box under the heading "Book" reads "Select a Delegate", this means you're the designated "Company Course Administrator", and you have the rights to make course bookings for anyone within your firm. You will first need to select the staff member you'd like to book onto this course, and then select your payment method. You can of course allow others in your firm to make bookings for themselves, or, if you wish, make someone else the "Company Course Administrator" (i.e. allowing them to make online bookings for all staff too) by following our "Allowing Your Staff to Book Online" guidance.
|
If, under the column headed "Book", you're presented with...
"Contact your company course administrator to book this course"
...you don't yet have online booking rights. See our guidance notes "Why Can't I Book Courses/Order Products" for details of how you can amend this. Alternatively, you can call our courses department on 01752 725702 to book your course, or change your online booking rights.
|
4) Once you've selected the staff member you'd like to book onto this course (if you're the "Company Course Administrator") and have selected the payment method, click
5) You'll then enter the "Checkout page", where you'll be able to see the contents of your basket. You now have 4 options:
Return to shopping - By clicking on this button, you can carry on browsing the site and/or order more courses/products. You will not lose the contents of your basket while you do this, i.e. you won't have to repeat the above process, unless you want to book another course.
If you book another course/order a product, you'll automatically return to the "Checkout" page. However, if you've been browsing and want to return to the "Checkout" page, simply click the "View Basket" icon at the top right of the website.
Proceed to Checkout - By clicking this button, you'll proceed to the checkout screen, at which pioint you can confirm your order(s) and pay.
Update Basket - You will only need to click this button, if you change the quantities of any of the products/courses in your basket. For instance, if you look under the "Qty" column, you'll notice that you can amend the quantites shown. You may want to do this if you've orderd a Practice Assurance Manual, but where the quantity reads"1" you might actually want to order 3, so you'd type "3" in this box.
By clicking the "Update Basket" button, the price you'll need to pay and VAT will be updated accordingly.
Empty Basket - If you change your mind, and decide that actually, you don't want to buy anything that's displayed on the "Checkout" screen, click the "Empty Basket" button to remove all items from your basket.
Note - if you click the "Back" button or "Return to Shopping" button your basket will not empty, and will remain as it is. Therefore, next time you come to order something online, any items that were in your basket will still be showing. You will need to click "Empty basket" if you wish to remove them completely.
6) Once you're happy with the contents of your basket, click and you'll arrive at a screen on which you can confirm your order. Scroll down the page to the payment options. If paying by credit card, fill in your "Credit Card Details" and "Card Holder Details" under the "Pay Using Our Secure Payment Gateway" section.
7) Click to place your order
8) You should then arrive at a screen that reads "Thank you. Your order has been processed successfully".
Other useful features
Now you know how to book courses online, you may also be interested to read:
Allowing your staff to book online
Viewing your course bookings
Viewing course bookings for everyone in your firm
Additional Support
Should you have any queries regarding searching for/booking a course online, please call our courses department on 01752 725702 who will be happy to help.