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You are here: Compliance  >  Technical Support


Our experienced team is able to provide you with a wide range of expert advice on a number of audit and accountancy related matters.

>  Company law
>  Auditing

>  Financial reporting
>  Ethical matters
>  Anti money laundering
>  Specialist assignments including charities, pensions schemes or solicitors

In most cases we respond to technical queries the same day; however, this will not always be possible. We therefore undertake to give an answer to all queries received within 24 working hours*. 

In addition to the advice given by phone, you will be sent a note of the query within 5 working days that sets out the question asked and the answer given. This is intended to provide you with a record of the consultation and also to reduce the possibility of misunderstanding.

Our opening hours for receiving Technical Queries are: 

Monday to Thursday: 9.30am – 12.30pm and 2pm – 5pm.
Friday: 9.30am - 12.30pm
and 2pm - 4.30pm

In order to submit a Technical Query, please complete the form below.

NB: As you are aware, under the Money Laundering Regulations we are required to maintain information about your firm, its principals and any beneficial owners. Whilst we are able to confirm most of the information from the appropriate professional body’s directory this does not necessarily provide us with the information we require on beneficial ownership. If you have not already provided us with this information, we may contact you to obtain the necessary details. Your Technical Query will not be processed until we are satisfied that we have all of the required information.

Prices are per query and will be charged at £144+VAT for the first 30 minutes and then £72+VAT per 15-minute unit thereafter. Prices for queries expected to take longer than 30 minutes will be quoted at the time.** 

This service is free*** to Premium Members.


Submit a Technical Query

Please complete the following fields so we can direct your query appropriately and respond as promptly as possible.

Supporting documents

If you wish to supply any files to support your query, please email these direct to tq@swat.co.uk after submitting your query.


By submitting this form I agree that I will be charged accordingly when I use this service, as per the charges stated above.

* Required

*Please note that a technical query is a question that we would expect to be able to answer within 30 minutes. Where a question involves the review of accounts, leases, or other documents or would otherwise be expected to take longer than 30 minutes then we cannot undertake to answer this within 24 hours. The timescale and cost of dealing with such queries will be by agreement on a case by case basis.

**Prices are valid until 31 December 2019.

***For Premium Members, the first 30 minutes per query is free (excluding tax technical queries), any time in excess of that is chargeable in 15 minute units as above, with a minimum charging time of 30 minutes